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CUSTOMER SERVICE

 

In 2009, customer service improvement was prioritized through the consolidation of current services and by maintaining our heritage. The principles of rigour, modernity and commitment to clients will form the common thread running through all our actions planned for 2009.

 

To contact us

By post 
 

Agence métropolitaine de transport
700, rue De La Gauchetière Ouest
26th Floor
Montreal (Quebec) H3B 5M2
Square-Victoria Metro Station

Map

By telephone
 

514 287-TRAM (8726)
1 888-702-TRAM (8726), toll-free across the territory of the AMT


Mondays to Fridays
6 AM to 8.30 PM

Saturdays, Sundays and Holidays
9 AM to 5 PM
* Closed on New Year's Day and Christmas.  

   

By Internet
 

Through the Contact form

 


 

 

Lost and Found

 

 

 

 

 

 

 

 

 

 

 

 




Is it time to replace it?

 

Standards of behaviour for AMT users  

Standards of behaviour

 

Rules and Policy respecting
transit and parking tickets and passes

The Rules respecting transit and parking tickets and passes define the tickets and passes accepted, fares zones and the conditions governing reduced and student fares.

PDF document 

Consult the Rules 6.19 
(In French)

The Policy sets out the terms and conditions under which refunds or exchanges of tickets may be granted by the AMT.

PDF document  Consult the Policy
(In French)

 

DIRECTIVE REGARDING THE TRANSPORT OF BICYCLES ON AMT NETWORK

This directive defines the conditions, hours and days in which the transportation of bicycles on board commuter trains is authorized.

Bike Directive 

Please consult the directive